Documentation & F.A.Q

 

Download these documents to know more about our campsite :

Campsite map

Booking form Izarpean (Flats)

General booking form (Any other accomodations)

Booking contract for Pitch

Booking conditions

Campsite rules

OYAM Iban

IZARPEAN Iban

F.A.Q :

Where is it located?

Oyam camspite is located on the Atlantic coastline, just south of world-famous Biarritz, in Bidart, a quaint Basque Country village. Other famous nearby communities include Saint-Jean-de-Luz and Guéthary. The village center is about 900m and the Spanish border about 20km.

How to come to the campsite?

By rail: trains arrive at the Biarritz SNCF Train Station (4km), By air: aircraft land at Biarritz-Parme Airport (5km), By car: Exit the land A63 motorway at exit 4, "Biarritz-Bidart. After the tollbooth, follow the sign "Bidart, Saint-Jean-de-Luz". Carry on for 2 km. At the roundabout (Jardiland garden centre), take the 3rd exit. Keep following the blue signs for "Camping Oyam" onto Avenue Source Royale (D655) and continue for another 950 metres, make a slight right onto Rue Berrua (D455). In 550 metres, turn left onto Rue Eskola. In 50 metres, make a slight left onto Rue d'Oyamburua. In 120 metres enter the campsite. You have arrived!ADDRESS: Rue d'Oyamburua 64210 Bidart +33 559 54 91 61. GPS: Coordinates: Latitude: 43.43556 Longitude: -1.58276

What kind of services are provided on site?

On site, you will enjoy the heated aquatic parc with slides and water fall, the Oyam Café, the multi-sports playing field, the bowling ground, the table tennis tables and the laundrette.

Is thre a grocery on site?

A small supermarket on the village square, 800 metres from Oyam, welcomes shoppers from 9.00 AM to 7.30 PM, 7/7 during the summer months.

What are the office opening hours?

The office is open from Monday to Sunday from January to September. The schedules depends on the period of the year.

Are pets allowed?

Pets are admitted, except dangerous attack and certain guard dogs (categories 1 and 2 under French law) in all La Résidence and Campsite accommodation. However, pets allowed must have been vaccinated, tattooed or identified with implanted microchips, and must be kept on a leash at all times. It is stricly forbidden to leave animals alone even if they are locked up or left inside your lodging. Never leave an animal in a closed vehicle.

Bookings

How can I book?

You can book online by clicking on "BOOKING" on the web page. You will need your credit card for the down payment. By phone at 0033 559 549 161 the down payment will require a credit card.

When do I pay my final payment for my holiday?

The total amount is due 30 days before your arrival. If you made your reservation online, you can pay the balance on our website with your internet file number (eg O20130109MARTI822488403). Otherwise, you are welcome to give us your credit card number over the phone, or make a bank transfer.

Is there a deposit?

On the day of arrival, a €200 security deposit will be required for campsite accommodation, and a €300 security deposit will be required for La Résidence self-catering flats. The security deposit will be returned the day you leave minus any deductions for necessary repars of any damage caused to the property under your responsability. A €70 claning fee for campsite accommodation and an €80 cleaning fee for the apartments may be applied if a rental property is left improperly cleaned.

Can I book for only one night?

We make reservations from 2 nights. During the high season, the minimum is 7 nights.

What means of payment are accepted?

Credit cards (except for American Express), cash and bank account transfer.

Is there a cancellation insurance?

A €2,00 (€3,00 for the residence) per day fee must be paid in full when booking. This sum is in addition to the deposit and covers all persons mentioned on the booking form. Please, check details on the rentals and conditions.

The stay

At what time can we arrive?

The accommodation is available from 5:00 pm. On July and August, the reception is open til 8:00 pm. If you arrive when the office is closed, we would appreciate your contacting us by phone at 0033 559 549 161 ahead of time. We will give you the details of where to find the keys and the accommodation.

Until what time can we stay in the accommodation?

You can stay until 10:00 am the day of you departure. We advice you to contact us if you want to leave when the office is closed.

Are there sheets?

All our accommodation are equipped with pillows and blankets. You must bring your own sheets or book them with supplement (set of sheets: 10€ / bed).

Can we hire baby kit?

You can book baby kit with crib, highchair and baby bath for just €4 per night or separately at €1,50 per night per piece.

Is there an internet access?

WiFi is available all over the property, Camping Oyam and the Izarpean Résidence. Rates are posted at the reception desk.

Are BBQ's authorized?

Yes, charcoal or gas BBQ's are authorized.

How far is the beach?

The nearest beach is situated about 1200m away. You can access the beach walking. You can also use the shuttle. It stops at the campsite every half hour, check with the main office for information on the fare and the shuttle schedule.